Characteristics of High-Performing Teams

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• Produce High-Quality, High-Value Services

• Consistently Perform Well Against Known Standards

• Use Significantly Fewer Resources Than One Would Expect

• Perform Better than their Assumed Potential for Performance

• Doing Substantially Better than other Comparable Systems

• Departments and Employees Share Company Vision and Common Purposes

• Share a Strong Dedication to its Success

• Become a source of ideas and inspiration for others.

• Generate Enthusiasm and Excitement

• Higher Performance Compared to Where They Were at an Earlier Time.

Companies develop high performance climates using these methods:

• New ideas accepted easily

• Unnecessary rules kept to a minimum

• Management focuses on getting the best people together to do a job

• Managers encourage their reports to take initiative and hold them accountable

• Management emphasizes improving performance and setting challenging goals

• Rewards and encouragement are used more than threats or criticism

• The promotion system helps the best person rise to the top

• Rewards are in direct proportion to the excellence of job performance

• People have a clear idea of what is expected of them and how they contribute to the mission

• Policies and lines of authority are clear

• Productivity is high due to good planning

• People are loyal to the organization and proud to belong to it

• People demonstrate discretionary effort

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